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<h2>Privacy Policy</h2>
<p><strong>Effective Date:</strong> 30 June 2026</p>
<p>
FeedChem Technology respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, store and protect the information you provide when using our website or purchasing our products and services.
</p>
<h3>Who We Are</h3>
<p>
<strong>FeedChem Technology</strong><br>
Edenvale, Johannesburg, Gauteng, 1609<br>
South Africa<br>
Phone: +27 78 046 8612<br>
Email: info@feedchem.co.za
</p>
<h3>Information We Collect</h3>
<p>We may collect information including:</p>
<ul>
<li>Name and company details</li>
<li>Email address and telephone number</li>
<li>Billing and delivery addresses</li>
<li>Order and quotation information</li>
<li>Payment and transaction records</li>
<li>Website usage, cookies and analytics data</li>
</ul>
<h3>How We Use Your Information</h3>
<p>Your information is used to:</p>
<ul>
<li>Process and deliver orders</li>
<li>Respond to enquiries and quotations</li>
<li>Provide customer support</li>
<li>Improve our products and website</li>
<li>Send order updates and service notifications</li>
<li>Provide marketing communications where you have given consent</li>
<li>Comply with legal and regulatory obligations</li>
</ul>
<h3>Information Sharing</h3>
<p>
FeedChem Technology never sells or rents your personal information. Information is only shared with trusted service providers such as payment processors, courier companies, IT providers and regulatory authorities where required by law.
</p>
<h3>Data Security</h3>
<p>
We implement appropriate technical and organisational security measures to safeguard your information against unauthorised access, loss, misuse or disclosure. All online transactions are processed through secure payment gateways using industry-standard encryption.
</p>
<h3>Cookies</h3>
<p>
Our website uses cookies to improve functionality, analyse website performance and enhance your browsing experience. You may disable cookies through your browser settings, although some features of the website may not operate correctly.
</p>
<h3>Your Rights</h3>
<p>
In accordance with POPIA, you may request access to your personal information, ask for corrections, withdraw consent where applicable, or request deletion of your information where legally permitted.
</p>
<h3>Policy Updates</h3>
<p>
This Privacy Policy may be updated periodically to reflect changes in our business, technology or legal requirements. The latest version will always be available on this page.
</p>
<h3>Contact Us</h3>
<p>
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
</p>
<p>
<strong>FeedChem Technology</strong><br>
Edenvale, Johannesburg, Gauteng, 1609<br>
South Africa<br>
Phone: +27 78 046 8612<br>
Email: info@feedchem.co.za
</p>
<p>
By using our website, you acknowledge that you have read and accepted this Privacy Policy.
</p>
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